Resource Furniture Toronto
Showroom

• What should I bring for my showroom visit?

  Our design and space solutions are highly personalized. With that in mind, we are best able to help you, and expedite the design process, if you have floor plans, specs, and measurements readily available.

• How much time will I spend at the showroom?

  Our showrooms are specifically designed to offer a beautiful overview of our space-saving and transforming pieces as well as a full line of traditional furniture. Because a sales associate will go around the showroom with you to demonstrate the furniture, please allow a minimum of 30 minutes.

• Do I need to make an appointment?

  An appointment is not necessary but is recommended, especially on Saturdays. This will help us ensure you have a dedicated team member to discuss your design goals and offer personalized recommendations.

• I am already a customer, and I have a question or need some assistance with my product. Who should I contact?

  We have a dedicated customer service team committed to making sure that you are happy. Please call the Toronto showroom at 416-901-7555 or email infoto@resourcefurniture.com email customerservice@resourcefurniture.com and we will get back to you pronto!

• I don’t live in North America. How does international shipping work?

  International shipping is almost as easy as shipping within the states. Most deliveries to Europe are considered inside deliveries. Shipments to other countries are to port only. The client is responsible for the importation taxes and duties. These costs are easily managed by working with a customs agent.

• How long does it take to receive an order once it is placed?

  Because all of our products are made to order in Europe, the lead time is generally 12-16 weeks, although it can be longer depending on the time of year and where the order will be delivered. West coast deliveries and orders placed over holidays always take slightly longer. The great news is that we have a constantly replenished Quick Ship program featuring our most popular products usually delivered in 2-4 weeks, depending on the delivery location and availability. Contact your local showroom for personalized delivery information.

• What are the Resource Furniture prices and why are they not posted?

  Everything we sell is highly customizable. We offer endless fabric and finish combinations to choose from, all of which affect the price. We are always happy to provide pricing information, which you can receive by either calling one of our showrooms directly to speak with an expert sales associate, or by requesting a quote through the links available on every product page on this web site.

• Does Resource Furniture ever have sales or promotions?

  We have been in business for over 15 years and never have sales on our furniture. You can always be sure you are obtaining the best available price for any product you purchase and that it will never be sold for less. We have set the pricing for our products at the minimum that is possible for us to provide the level of service and care that our clients expect, including a Lifetime Warranty on most products.

• Do these products come with a warranty?

  All of the space saving wall bed systems come with a lifetime warranty on the mechanisms and all other hardware within the system. When these systems are properly installed and used for its intended purposes, it is very rare for a malfunction to occur.

• Is there a return policy?

  We do not accept returns.

• Can I cancel an order?

  Every sales associate at Resource Furniture is a qualified designer. We understand this is a large purchase and therefore we are dedicated to ensuring that you purchase exactly what you need for your space.

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